Shipping Policy
Shipping Policy – Medpoint India
At Medpoint India, we ensure a smooth and hassle-free delivery experience so that you receive your medicines and healthcare products on time.
Shipping Coverage
We deliver across India, covering metro cities, towns, and remote locations. Delivery availability is subject to serviceability in your area.
Delivery Timeframe
⚡Standard Delivery: 24-48 hours in metro cities & 3-5 days in other locations.
⚡ Express Delivery: Same-day or next-day delivery (Available in select cities).
⚡Prescription Medicines: Processed only after verifying a valid prescription.
Delivery times may vary based on factors like location, product availability, and unforeseen delays.
Shipping Charges
- Free Delivery: Available on orders above ₹499.
- Standard Delivery Charges: ₹50 for orders below ₹499.
- Express Delivery Charges: Varies based on location and urgency.
Order Tracking
⚡ Track your order in real-time via the "My Orders" section in the app.
⚡ Get SMS and email updates on your order status.
Important Shipping Guidelines
✅ Orders placed before 5 PM are processed on the same day.
✅ Prescription medicines require verification before dispatch.
✅ If an item is out of stock, our team will notify you and suggest alternatives.
Delayed or Missed Deliveries
In case of unexpected delays, our support team will keep you updated. If your order is not delivered within the estimated time, contact us:
⚡Customer Support: +91 9818331484
⚡Email: contactus@medpointindia.com
We ensure safe, secure, and timely delivery for all your healthcare needs! ????